Digital B2B customer portals – leveraging B2C learnings in the B2B world

Digital B2B customer portals – leveraging B2C learnings in the B2B world

15 September 2017 — With the increasing importance of customer experience across industries, B2B companies can differentiate by borrowing from the B2C playbook and simplifying their customer interface, facilitating relationship management, and developing digital customer portals.

Korean economy and the role of its SMEs

Korean economy and the role of its SMEs

8 March 2024 — For Korean SMEs, expanding domestically and internationally is vital to the country’s economy. To realistically succeed overseas, SMEs need to carefully analyze local markets and seek proper support to surpass cultural and language barriers.

Driving cost consciousness in product development with a light design-to-cost approach

Driving cost consciousness in product development with a light design-to-cost approach

26 September 2025 — Companies often face limited cost visibility and late procurement involvement, making savings hard to achieve. A lighter design-to-cost approach offers quick wins, builds awareness, and paves the way to the full process adoption.

Bringing agility to a traditional PMO to thrive in volatile situations

Bringing agility to a traditional PMO to thrive in volatile situations

21 March 2024 — The program management office (PMO) has long been essential for large-scale programs and transformations. In this article, we provide a blueprint for integrating the latest best practices, with the advances in agile and lean methodologies, into a traditional PMO setup.

China ambitions in cruise sets their agenda for the full value chain

China ambitions in cruise sets their agenda for the full value chain

6 September 2021 — China has been actively moving towards the upstream of the value chain with ambitious plans, leaving the industry pondering what will happen next. In this article we try to shed some light on the implications.

A successful turnaround requires structured thinking and rigorous execution on all fronts

A successful turnaround requires structured thinking and rigorous execution on all fronts

5 January 2010 — Based on our work with SME companies, we have come across multiple paths that lead to a need for a drastic transformation – turnaround. We have noticed that managers are lacking tools and a process to complete a successful turnaround. In this article we introduce a systematic approach which is complemented with analytical tools and framework to manage a turnaround.

A data-driven approach to validate product-market fit with early adopters

A data-driven approach to validate product-market fit with early adopters

14 April 2014 — Finding product-market fit is a prerequisite for any early-stage company to achieve fast-growth. This requires a data-driven approach towards product iteration. In this article, we introduce practical methodologies and tools that we have successfully used to test and achieve product-market fit.

Securing strategy implementation through iterative operating model design

Securing strategy implementation through iterative operating model design

21 September 2012 — One of the most common debates in management literature is whether the strategy or the operating model should deserve more focus. The answer is usually something in between – strategy alone does not determine a successful company, but an operating model does not do that either. The trick lies in designing the equilibrium between these two; ensuring that the strategy is implemented through a good operating model design.