Driving a successful ERP program with a balanced focus on internal development and system implementation
29 August 2025 — ERP implementation programs often struggle to meet their promised business value. To succeed, an ERP initiative must be approached as a holistic business transformation, ensuring the organization is ready to fully utilize the new system.
Ensuring efficient information flow in complex organizations
27 November 2024 — Organizations with complex structures often struggle with maintaining efficient information flow. Utilizing a structured meeting cadence and empowering the frontlines can help.
Bringing agility to a traditional PMO to thrive in volatile situations
21 March 2024 — The program management office (PMO) has long been essential for large-scale programs and transformations. In this article, we provide a blueprint for integrating the latest best practices, with the advances in agile and lean methodologies, into a traditional PMO setup.
Market leadership in the digital and customer centric age
10 June 2020 — As enhanced customer experience, customer centricity and intimacy become increasingly common as a winning strategy across the B2B world, we argue in this article that they no longer provide sufficient and clear strategic direction to drive companies toward market leadership. We also propose a revision to a classic framework on market leaders’ value disciplines in today's digitalized business world.