15 September 2017 — With the increasing importance of customer experience across industries, B2B companies can differentiate by borrowing from the B2C playbook and simplifying their customer interface, facilitating relationship management, and developing digital customer portals.
28 July 2016 — A new industrial revolution is underway prompted by a new generation of robots. Powered by new digital technologies, robots are now seeping into areas that require more sophisticated and adaptive skills, like logistics or even customer-facing services.
31 May 2016 — Health care is traditionally a very conservative and slow-moving industry, while IT technology that can potentially benefit this industry is growing at a faster speed than ever before. Digital technology is disrupting health care and shifting its structure.
28 April 2016 — The AI technology we see these days is tailored to specific uses and not yet scalable in a generally applicable manner. Nevertheless, AI is rapidly changing our day-to-day lives in a significant way.
25 March 2016 — In recent years, digital signage has quietly started to enter into our day-to-day lives. This gradual change, together with new wireless and sensor technology applications, is producing new opportunities in many areas.
6 March 2016 — Between 2013 and 2015 hype around indoor tracking built up. Yet today nobody seems to talk about indoor tracking or remember the apps. While the hype has died, work has continued in the shadows addressing both issues with tracking technology and indoor maps.
29 January 2016 — Both technical and consumer trends are pointing to the possibility of Virtual Reality (VR) becoming the next mass consumer and business applications power tool. A related technology, Augmented Reality (AR), is expected to follow suite soon.